Shipping Information

Standard Shipping (3 - 5 working days)

These orders are usually dispatched with My Hermes and will be delivered by your local courier.

Although ourselves and the couriers endeavour to meet the timescale there may be delays on rare occasions which Incredible Events will not be held liable.

  • FREE for Orders Over £99

  • £3.95 for Orders Under £99

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Priority Shipping (1 - 2 working days)

These orders are usually dispatched with My Hermes / DPD or UPS. Although ourselves and the couriers endeavour to meet the timescale there may be delays on rare occasions which Incredible Events will not be held liable. This is a signed for service but we can add a note asking for the driver to leave your parcel in a safe place or with a designated neighbour, however this is at the driver's discretion.

  • From £6.95

Priority orders placed by midday on Friday should be delivered by the following Monday or Tuesday and orders over the weekend by Tuesday or Wednesday.

If everything is in stock we aim to dispatch orders by the next working day. During particularly busy times this is not always possible but we will endeavour to make sure this happens. If we are out of stock of an item we normally hold the order until we can dispatch it complete.

If an item on your order is out of stock and we are unable to dispatch your complete order within 2 working days you will be informed quickly by phone or email and given the option of either waiting until the item arrives, making a substitution or deleting the item from the order.

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